Questions? We've Got You.
General Questions
Are your products handmade?
Many Moss & Wick products are handcrafted, thoughtfully assembled, customized, or carefully finished by hand in Canada. Every order is prepared with the same attention to detail we'd give a gift for someone we love.
Can I create my own gift box?
Absolutely.
Whether you're celebrating a birthday, welcoming a new baby, thanking a client, offering sympathy, or simply reminding someone they're loved, we'd be happy to help you build something meaningful.
Where are you located?
Moss & Wick is proudly based in Edmonton, Alberta. We also participate in local markets and special events throughout the year.
Do you offer pick up & shipping?
Yes to both.
Canada-wide shipping will be available as part of our official launch.
Local Edmonton pickup is always available.
Blending Bar Questions
How much does the Blending Bar cost, and where can I find you?
Whether you're joining us at a market or booking a private event, our pricing is straightforward.
Markets
Create your own full-size 30 mL custom fragrance for $24.95.
Private Events
Every guest creates and takes home a full-size 30 mL custom fragrance, complete with a personalized label and gift box.
Packages
Up to 15 guests
2-hour experience • $399 (about $27 per guest)
Up to 30 guests
3-hour experience • $699 (about $23 per guest)
Up to 50 guests
4-hour experience • $999 (just $20 per guest)
Need a larger experience? We'd be happy to create a custom package for your event.
Good to know: Many blending experiences provide a 10 mL bottle. Every Moss & Wick guest takes home a full-size 30 mL custom fragrance, three times the size, at no additional cost.
You can visit us at select markets and pop-up events throughout the year, or book the Blending Bar for your own private event. Follow us on social media or check our Events page to see where we'll be next.
Can I customize the experience for my event?
Every event is unique, and we'd love to help make yours feel personal. Whether you'd like a signature fragrance inspired by your wedding, branded labels for a corporate event, or a custom theme for a special celebration, we'll work with you to create an experience your guests will remember.
How do I book the Blending Bar?
Whether you're booking for yourself or planning a private event, simply contact us through our website, email us, or reach out on social media. We'll help you choose the option that's right for you and take care of the details from there.
Is the Blending Bar suitable for children and private events?
Absolutely! The Blending Bar is designed to be fun, creative, and welcoming for guests of all ages. Children are welcome with the supervision of a parent or guardian, making it a wonderful activity for families. We also bring the experience to birthdays, bridal showers, baby showers, girls' nights, corporate events, fundraisers, markets, and other private celebrations.
Gift Giving
Can I include a gift message and/or send a gift directly to the recipient?
Absolutely. Every Moss & Wick order can include a complimentary personalized gift message. Simply enter your message at checkout, and we'll thoughtfully include it with your gift.
To send directly to a recipient,
enter the recipient's shipping address during checkout, and we'll send your gift directly to them. Every order is carefully packaged to create a beautiful unboxing experience from the moment it arrives.
Do you offer gifts for REALTORS®, corporate clients, and special events?
We do! Whether you're thanking a client, welcoming someone home, recognizing your team, or celebrating a special occasion, we'd love to help you create a thoughtful gifting experience. We also offer customization options for many of our gift boxes. REALTORS® love this option as there is no minimum order needed.
Please contact us to discuss your project.
Why do REALTORS® choose Moss & Wick?
We specialize in thoughtful closing gifts designed to help you leave a lasting impression long after possession day. Our REALTOR® closing gifts start at $79.95 and can be customized with your branding, personalized messages, and carefully curated products that reflect your business.
Best of all, there are no minimum order quantities. Whether you need one exceptional gift or an ongoing gifting solution, we're here to help. Delivered to your office the day before closing, one less thing you need to worry about.
Have something specific in mind? We'd love to hear about it. Reach out anytime at hello@mossandwick.ca and let's create something your clients will remember.
What occasions are Moss & Wick gifts perfect for?
Our gifts are thoughtfully curated for life's meaningful moments, including housewarmings, birthdays, sympathy, thank-you gifts, self-care, Mother's Day, Father's Day, holidays, and just because. Sometimes the smallest gesture can make the biggest difference, and we're honoured to help you acknowledge the people who matter most.